How to complain

What stages does the investigation of the case follow?

Every complaint submitted:

  • receives a reference number and is assigned to an Investigator (stage 1)
  • is examined to determine whether it falls within the authority's mandate (stage 2)
  • during the investigation of the complaint, the views of all parties involved in the dispute are sought (stage 3)
  • the Greek Ombudsman mediates in every appropriate manner to resolve the citizen's problem (stage 4)

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Tools


See Also

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Ombudsman for...

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