Fields of Intervention

17. Quite recently, I submitted a claim at a public sector service and have yet to receive an answer. Can I make a complaint to the Greek Ombudsman about that matter?

The Greek Ombudsman does not mediate until the deadline foreseen by law for an answer by the administration has lapsed (normally, if no different deadlines have been specified, the time period entailed is fifty (50) days, as stipulated by Article 4, Law 2690/1999 “Code of Administrative Procedure”. Before that deadline lapses, there is no case of illegal action or maladministration .

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