What we can’t help with

The Ombudsman does not have competence in the following matters:

  • when more than 6 months have elapsed since the citizen has been informed of the unlawful act or omission of the public administration, without responding to it
  • representing citizens in courts
  • investigating actions of the private sector or persons (except in the case of children’s rights violation or equal treatment violation)
  • the status of civil servants, unless there is unlawful discrimination against a civil servant on the grounds of sex, ethnic origin, religion or belief, sexual orientation, age and disability
  • national defence and security, foreign policy and international relations of the country or state security
  • cases already pending in courts
  • acts of the judicial authorities, the Legal Council of State, or other Independent Authorities as to their main function and acts of religious legal entities of public law
  • acts of ministers and deputy ministers regarding their political function
  • in cases where the administrative action has created rights and favourable situations for third parties, which can be overturned only by a court judgment, unless these rights are evidently unlawful, or have environmental protection as their main objective.

 

Please note that the Ombudsman does not have competence in matters relating to TELEPHOTY and BANK LOANS

In these cases please contact:

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